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System prompt

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Model & sampling

Model

Temperature0.20

Max tokens1500

RAG & tools

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Stream response

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Tools:

retrieveInformationbookAppointmentnotifyDispatch

Knowledge context window

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Hours & Emergency Policy.docx · p.10.91

24/7 emergency response. No-heat, no-AC, and water-leak situations qualify as emergencies...

Service Menu Q4 2026.pdf · p.40.78

Emergency service rates: $129 dispatch fee (waived if repair is booked same-day)...

Common FAQs.md · p.10.62

Q: My AC isn't working — is it an emergency? A: If indoor temperatures exceed 85°F...

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Sunshine HVAC

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